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Club Mobay Sangster Airport VIP Lounge with Priority Entry

10,272 Reviews 4.68 out of 5 stars Based on 10,272 reviews collected by Cool Montego Bay and TripAdvisor |
Recommended by 93% of reviewers
93% of reviewers gave this experience a rating of 4 or higher.
|
Badge of Excellence Badge of Excellence This experience is highly rated by travelers and has met our top quality standards. Montego Bay, Jamaica
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from $39 per person

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Club Mobay Departure Lounge
Club Mobay Family Lounge
Sunrise corner at Club Mobay Departure Lounge
Views from the Club Mobay Runway Departure Lounge
Club Mobay's Departure Lounge experience

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Don't miss out!
On average, this is booked 17 (0) days in advance.
1 to 2 hours (approx.)
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Instant confirmation
Offered in: English

Overview

Imagine being treated like a true VIP, moments after stepping off the plane upon arrival or after your airline check-in when departing the island. Enjoy the warmth of Jamaican hospitality and luxury with our personalized meet and greet service for the arrival experience, dedicated Priority Lane, and VIP Lounges. No matter your reason for travel we cater to everyone whether you are here on business, getting married, traveling with family, an unaccompanied minor, or a senior citizen, we have a personalized service for you.

*Please review the service type and inclusions before booking.
**Flight information is mandatory.
***Flight updates must be communicated before arrival.
****Arrival and/or departure flight information is compulsory at the time of booking,

What's Included

  • Dedicated VIP Priority Lane
  • VIP lounge access
  • Phone calls to the USA, Canada and UK landlines
  • Gratuities
  • Transportation between airport and hotel (not included)
  • Spa treatments (additional cost at departure lounge only)
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Meeting and Pickup

Pickup point

Sangster Intl Airport
Montego Bay, Caribbean

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Pickup details

**Please Note: transportation to or from the airport is not included. Services purchased are for within the Sangster International Airport only.**Arrival and/or departure flight information is compulsory at the time of booking,

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Meeting point

Club Mobay Departure Lounge
Sangster International Airport, Donald Sangster International Airport, Montego Bay, Caribbean

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Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure • Easy breezy • Hassle-free

Club Mobay Departure Lounge

Arrival Lounge (not applicable to Departure Only bookings): Begin your Jamaican travel experience with a personalized expedited service through the airport. Enjoy being greeted upon disembarking the plane by a dedicated VIP representative with a customized sign. You will then be expedited through the VIP Priority lane in Immigration and Customs. Your Club Mobay representative will then get you settled in the arrival lounge where you can enjoy a wide array of amenities while waiting for your ground transportation.Departure Lounge (not applicable to Arrival Only bookings): Savour your last moments before you depart the island by relaxing in our state-of-the-art lounges as our VIP guest. On arrival at the airport, please perform your standard airline check-in with your respective carrier. When you have completed the check-in process, please proceed to the Club Mobay desk where an associate will provide you with information on how to access the dedicated VIP Priority lane and lounge.
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Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • Specialized infant seats are available
  • NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
  • Flight updates and changes must be communicated at least 48 hours prior to arrival.

Frequently Asked Questions

(7)

Q: What is the cancellation policy for the Club Mobay Sangster Airport VIP Lounge with Priority Entry?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-6432MOBAY

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Reviews

4.68
10,272 reviews

Average 4.68 out of 5 stars based on 10,272 traveler reviews collected by Cool Montego Bay and partner sites such as Cool Destinations and TripAdvisor

5 stars
8,367
4 stars
1,160
3 stars
351
2 stars
163
1 star
231

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On average, this is booked 17 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from Cool Montego Bay customers.

Filter by:

Q: What is the cancellation policy for the Club Mobay Sangster Airport VIP Lounge with Priority Entry?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Dedicated VIP Priority Lane.
  • VIP lounge access.
  • Phone calls to the USA, Canada and UK landlines.
  • Private restrooms.
  • Complimentary WiFi.
  • Snacks and beverages.
The following is NOT included:
  • Gratuities.
  • Transportation between airport and hotel (not included).
  • Spa treatments (additional cost at departure lounge only).
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Club Mobay Sangster Airport VIP Lounge with Priority Entry is as follows:

  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Club Mobay Sangster Airport VIP Lounge with Priority Entry will be included in your confirmation email from Cool Montego Bay. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024

What's Included

Activity name

  • Dedicated VIP Priority Lane
  • VIP lounge access
  • Phone calls to the USA, Canada and UK landlines
  • Private restrooms
  • Complimentary WiFi
  • Snacks and beverages
  • Gratuities
  • Transportation between airport and hotel (not included)
  • Spa treatments (additional cost at departure lounge only)

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available
  • NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
  • Flight updates and changes must be communicated at least 48 hours prior to arrival.
  • For your protection, face masks are mandatory, hands sanitized upon entry and temperature checks will be conducted.
  • Personalized meet and greet services (arrival service).
  • NOTE: Transportation between airport and hotel is NOT included
  • This tour/activity will have a maximum of 10 travelers

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Lowest Price Guarantee

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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.

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If everything checks out, we'll refund you the price difference.

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The following conditions apply to all lowest price guarantee refund requests:

  • The lowest price guarantee is available to any customer who makes a qualifying purchase through our website. The qualifying purchase must be a minimum of US$20 (or equivalent).
  • The lowest price guarantee covers retail and prepaid rates available to the general public. This does not include discounts or promotions you may receive (or be eligible for) from third-party sites or organizations such as AAA or AARP or special offers made as part of a membership program, corporate discount, daily deal, group, or rewards program.
  • Cool Montego Bay promotions cannot be combined with the lowest price guarantee.
  • If you find a lower retail or prepaid rate for the same tour, offered on the same date, time and priced in the same currency as your original purchase, on any other website between the time you book on Cool Montego Bay and 48 hours before your trip starts, we will refund the difference.
  • The lowest price guarantee does not apply where a lower overall price is found by breaking down the purchased tour into one or more parts sold separately.
  • Cool Montego Bay reserves the right to verify the lower price details. Examples of acceptable forms of verification include a web screenshot or a web address.
  • All refund decisions will be made at the sole discretion of Cool Montego Bay.
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Free Cancellation

100% refund
No refund

You can cancel up to 24 hours in advance of the tour for a full refund.

  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Sorting, ranking, and search results

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Cool Montego Bay wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.

On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.

If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Cool Montego Bay over a 12-month period.

The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.

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Cool Rewards Terms & Conditions

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Cool Rewards

  • Cool Rewards is a loyalty program operated by Cool Destinations. Rewards may be earned by any eligible person holding a Cool Destinations account, subject to the Cool Destinations customer Terms of Use.

Earning rewards

  • Rewards can be earned by making bookings on the Cool Destinations website. You will be able to see the value of the rewards you can earn during the booking process.
  • Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
  • Earned rewards will be available to redeem once they are no longer in a pending state.
  • For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
  • If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

  • To redeem rewards, you must be logged into your Cool Destinations account.
  • Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you choose not to apply them, which requires you to indicate this via the toggle switch. Bookings made using rewards are subject to the standard Cool Destinations Customer Terms of Use.
  • You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
  • There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
  • Rewards are non-transferable and cannot be redeemed for cash.
  • If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

  • You can check your Cool Destinations account to see the rewards you have collected at any time. You are responsible for ensuring that your rewards balance is correct.
  • We reserve the right to modify these Cool Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
  • We reserve the right to terminate the Cool Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
  • By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.